Quick Start - Introd

This guide ends with a saved draft. It does not send an introduction request.

Last verified against current product source on August 11, 2026.

Prerequisites

A current desktop version of Chrome
A LinkedIn account signed in in the same Chrome profile
An Introd-provided extension testing build
One real person in your network to search for
Optional: a Google Workspace or Microsoft 365 account for additional relationship metadata

If you do not have an approved extension build, contact [email protected]. Do not install a copy from an unverified source.

1. Create your account

Open Create your Introd account. You can create an account with:

work email and password
Google
LinkedIn

Microsoft account creation is not available on the authentication page. Connect Microsoft 365 after you are signed in. Expected result: Introd opens Network Setup.

2. Connect the extension

Before installing, read LinkedIn Integration. The shipped defaults capture visible LinkedIn identity and relationship fields while you browse, separately from the full-network import started below.

Install the Introd-provided build using the installation guide.
Open the extension popup.
Choose Continue with LinkedIn and finish the opened sign-in flow.
Reopen the popup after sign-in completes.

Expected result: Extension Setup marks Introd account connected and Logged into LinkedIn when both sessions are detected.

3. Start a LinkedIn sync

Keep LinkedIn open and signed in.
Open the extension popup.
Choose Start Sync.
Watch the imported count and sync status.

Expected result: the popup shows Syncing, Partial, Paused, Retrying, or Sync complete. An incomplete run can continue automatically in an inactive LinkedIn connections tab. Partial does not mean that already imported records were lost. Choose Pause Sync when you want automatic full-network resume to stop.

4. Verify the source in Introd

Open Integrations or Network Setup. Verify that LinkedIn has an imported count or connected state. If you connect Google Workspace or Microsoft 365, complete the provider consent flow and check each source independently.

5. Find a person

Open People Search.
Search by name, title, or company.
Select a result.
Choose View Paths.

Expected result: Introd shows available paths and evidence, or a truthful empty or still-syncing state.

6. Save an introduction draft

From the selected person or path, choose Request intro.
Confirm the target and connector.
Review the subject and message.
Choose Save draft.
Open Introductions.

Expected result: Introd reports Intro draft saved, and the record is available in Introductions.

Common failure states

What you see	Meaning	Recovery
Microsoft sign-up is not available	Microsoft is an integration, not a supported auth method on this page	Create the account with email, Google, or LinkedIn
Extension not detected	Chrome has not loaded the provisioned build in this browser profile	Reload it from chrome://extensions and reopen Introd
LinkedIn login required	LinkedIn is not signed in in the same Chrome profile	Open LinkedIn, sign in, and retry
Partial or Retrying	LinkedIn has not rendered every connection row yet	Automatic resume can retry; choose Pause Sync to stop it, or Resume Sync when offered
No people found	No synced contact matches the query	Verify imported counts and search a known first-degree contact
No verified warm path	The current graph has no usable connector evidence for the target	Try another target or add more authorized relationship data
Draft save error	The authenticated request failed	Preserve your message, confirm the Introd session, and retry

Limitations

Imported totals can be lower than LinkedIn’s visible total.
A completed sync does not guarantee a path to a particular person.
TrustRank and confidence values are decision-support signals, not promises of an introduction or outcome.
Delivery and scheduling are outside this verified draft workflow.
Pausing a full-network sync does not stop contextual identity capture during ordinary LinkedIn browsing. Disable the extension in Chrome to stop its code from running on LinkedIn pages.

​Prerequisites

​1. Create your account

​2. Connect the extension

​3. Start a LinkedIn sync

​4. Verify the source in Introd

​5. Find a person

​6. Save an introduction draft

​Common failure states

​Limitations